Legal
Important: These Terms contain an arbitration agreement and class action waiver that affect your legal rights. Please read Section 11 (Dispute Resolution) carefully.
Table of Contents
By accessing or using HODOS360's services, website, or any associated applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
These Terms constitute a legally binding agreement between you (either an individual or entity) and Hodos360 PLLC ("HODOS360," "we," "us," or "our").
Eligibility: You must be at least 18 years old to use our Services. You must have the legal authority to enter into these Terms. If using on behalf of an organization, you represent that you have authority to bind that organization.
Account Registration: When you create an account, you agree to provide accurate and complete information, maintain the security of your account credentials, promptly update any changes to your information, and accept responsibility for all activities under your account.
HODOS360 is a unified 4-in-1 AI platform providing:
HODOS AI Law Firm Management System: Complete case management and tracking, client intake automation, document management, billing and invoicing, calendar scheduling, and AI-powered legal workflows.
Voice Agent Services: 24/7 AI-powered call handling, appointment scheduling, lead qualification, and automated receptionist services.
Marketing Suite: AI video creation and content generation, social media scheduling, digital advertising management, and analytics and reporting.
Web Design: Custom website design, SEO-optimized development, responsive design for all devices, and conversion optimization.
Immigration Case Status Services: Our platform allows users to check USCIS immigration case status updates by submitting USCIS receipt numbers. Receipt numbers are transmitted securely to the USCIS Case Status API and are used solely for this purpose, not shared with any third parties other than USCIS.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.
You agree to use our Services only for lawful purposes and in accordance with these Terms.
You agree NOT to: Violate any applicable laws or regulations. Infringe upon intellectual property rights. Transmit malware, viruses, or harmful code. Attempt to gain unauthorized access to our systems. Use the Services to harass, abuse, or harm others. Engage in fraudulent or deceptive practices. Interfere with the proper functioning of the Services. Use automated systems to access the Services without permission. Reverse engineer or attempt to extract source code. Resell or redistribute the Services without authorization.
Professional Conduct: Use the Services in compliance with applicable laws and regulations. Ensure proper consent for voice recordings. Comply with advertising and marketing regulations. Respect intellectual property rights.
Violation of this policy may result in immediate termination of your account.
Subscription Plans: Our Services are offered on a subscription basis with various plan options. Current pricing is available on our website or upon request.
Billing: Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified. You authorize us to charge your payment method automatically. Failed payments may result in service suspension.
Price Changes: We may change prices with 30 days notice. Price changes will take effect at your next billing cycle. You may cancel before the new price takes effect.
Refund Policy: 14-day money-back guarantee for new subscriptions. Refunds are not available after the 14-day period. Partial refunds may be provided at our discretion. Contact info@hodos360.ai for refund requests.
Our Intellectual Property: The Services, including all content, features, and functionality, are owned by HODOS360 and protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.
Your Content: You retain ownership of any content you submit through the Services. By submitting content, you grant us a license to use, process, and store it as necessary to provide the Services.
Feedback: Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation to you.
Restrictions: You may not copy, modify, or distribute our content, use our trademarks without permission, remove any copyright or proprietary notices, or create derivative works based on our Services.
Our Commitment: We understand the sensitive nature of legal work. We commit to protecting your confidential information, not disclosing client data to third parties (except as necessary for Services), maintaining appropriate security measures, and supporting attorney-client privilege.
Your Obligations: You agree to protect any confidential information we provide, not disclose our proprietary technology or methods, and maintain confidentiality of pricing and contract terms.
Exceptions: Confidential information does not include information that is publicly available, was known to you before disclosure, is received from a third party without restriction, is independently developed, or must be disclosed by law.
"AS IS" Basis: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
No Professional Advice: HODOS360 provides AI-powered business tools but does not provide professional advice (legal, financial, medical, etc.). You are solely responsible for verifying AI-generated content, making business decisions, and compliance with applicable laws and regulations.
No Guarantees: We do not guarantee uninterrupted or error-free service, specific results from marketing services, accuracy of AI-generated content, or compatibility with all systems.
Third Party Services: We are not responsible for third-party services, integrations, or content linked from our Services.
Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, HODOS360 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSSES.
Cap on Liability: Our total liability shall not exceed the greater of the amount you paid us in the 12 months preceding the claim, or $1,000 USD.
Exceptions: These limitations do not apply to our gross negligence or willful misconduct, our breach of confidentiality obligations, amounts owed under indemnification provisions, or liability that cannot be limited by law.
You agree to indemnify, defend, and hold harmless HODOS360 and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services, your violation of these Terms, your violation of any third-party rights, your content, or your negligence or misconduct.
We will promptly notify you of any claim, provide reasonable cooperation in defense, and allow you to control the defense (subject to our approval of any settlement).
By You: You may terminate your account at any time by contacting info@hodos360.ai, using the account cancellation feature, or providing 30 days written notice.
By Us: We may suspend or terminate your account immediately for violation of these Terms or non-payment, or with 30 days notice for any other reason.
Effect of Termination: Upon termination, your access to Services will cease, we may delete your data after 30 days, you remain liable for outstanding payments, and confidentiality obligations survive.
Data Export: You may request export of your data within 30 days of termination.
Informal Resolution: Before filing any claim, you agree to contact us at info@hodos360.ai to attempt informal resolution. We will work in good faith to resolve disputes within 60 days.
Arbitration: Any disputes not resolved informally shall be resolved through binding arbitration under the rules of the American Arbitration Association in Puerto Rico.
Class Action Waiver: YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS.
Governing Law: These Terms are governed by the laws of Puerto Rico, without regard to conflict of law principles.
Entire Agreement: These Terms, together with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and HODOS360.
Modifications: We may modify these Terms at any time. Material changes will be notified via email or prominent notice. Continued use after changes constitutes acceptance.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
Assignment: You may not assign these Terms without our consent. We may assign our rights freely.
Notices: Notices should be sent to info@hodos360.ai or: Hodos360 PLLC, Metro Office Park 2, Calle 1, Suite 100, Guaynabo, Puerto Rico 00968.
Our legal team is ready to help.
Email: info@hodos360.ai
Hodos360 PLLC · Metro Office Park 2, Calle 1, Suite 100, Guaynabo, Puerto Rico 00968