AI Answering Service
An AI answering service that answers every call, 24/7 — in English and Spanish.
A voice AI that picks up on the first ring, qualifies the caller, books the appointment, and texts you the summary. Built and run in our own business before it ever touches yours — no missed calls, no offshore call center, no per-seat staffing bill.
Why we’re different
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
Who this is for
- Small and mid-size businesses losing after-hours, weekend, and overflow calls
- Owners paying $1,000–$3,000/month for a human answering service
- Companies with meaningful Spanish-speaking caller volume
- Service businesses where a missed call is a lost customer
The problems we solve
- A human answering service costs $1–3k/month and still puts callers on hold
- Voicemail loses the caller — most people hang up and call a competitor
- Most AI answering products ship English-only, so half your callers get a worse experience
- Legacy services charge setup fees plus per-minute overages that balloon your bill
- After-hours and weekend calls go unanswered when your team is off the clock
What you get
Answers on the first ring, 24/7
No hold music, no voicemail, no "we’re currently closed." Every inbound call is answered live, day or night, weekends and holidays included.
Bilingual English + Spanish
The agent detects the caller’s language and continues in it — no "press 2 for Spanish" tree. Built by a former U.S. Air Force Spanish Linguist.
Qualifies and routes every caller
Asks your questions, captures name, number, and reason for the call, and either books, transfers to a human, or takes a message per your rules.
Books straight into your calendar
Appointment requests land as real bookings in your calendar, with the caller’s details attached. You wake up to a filled schedule, not a stack of messages.
Per-minute pricing, no per-seat bill
Usage starts around $0.07/minute — a fraction of the $1–3k/month a staffed answering service charges, with no setup surprises or overage traps.
Built in a real business first
The voice agent runs live in our own operation (Vasquez Law Firm, 4 bilingual offices) before it’s offered to you. Every change ships in-house first.
Frequently asked
An AI answering service is a voice AI that answers your business phone automatically — greeting callers, answering common questions, qualifying them, and booking or routing the call without a human operator. It runs 24/7, so no call goes to voicemail or a competitor.
Ours is priced per minute, starting around $0.07/minute, so you only pay for talk time. A traditional staffed answering service typically runs $1,000–$3,000 per month regardless of call volume. Most businesses go live within 2–3 weeks.
Yes. Studies consistently show most callers hang up on voicemail rather than leave a message, and many then call a competitor. An AI answering service captures the caller live, gets their details, and books or routes them — so the lead never leaks.
Yes. The agent detects whether a caller prefers English or Spanish and handles the whole call in that language on the same call — no hand-off, no separate line. The bilingual routing was designed by a former U.S. Air Force Spanish Linguist.
The voice is natural and conversational, and you decide how it introduces itself — many businesses have it disclose that it’s an AI assistant. Either way, it can transfer to a live person the moment a caller asks or the situation calls for it.
You set the rules. The agent can warm-transfer to a designated number in real time, take a detailed message and text it to you, or escalate based on time of day, topic, or urgency. We tune this routing with you during setup.
Related
Want this running in your firm?
Book a 30-minute demo. We’ll review your intake workflow and stand up a pilot — typically live within 2–3 weeks.