Legal Answering Service · AI
An AI legal answering service that answers every call — day, night, and weekends.
A 24/7 answering service and call center built for law firms: AI voice agents that qualify real legal intakes, book consultations, and route urgent calls — bilingual English/Spanish. Run in production at Vasquez Law Firm across 4 offices.
Why we’re different
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
Who this is for
- Law firms losing after-hours, weekend, and overflow calls to voicemail
- Practices paying $3-6k/month for a human answering service or bilingual receptionist
- Firms with heavy Spanish-speaking call volume that need true bilingual coverage
- Solo and small firms that cannot staff a 24/7 front desk
The problems we solve
- Traditional legal answering services just take a message — they cannot qualify a real intake
- Human answering services cost $3-6k/month per seat and still miss overflow calls
- Most services are English-only, so half your Spanish-speaking callers hang up
- Missed calls go to competitors with 24/7 coverage — every missed call is a lost case
What you get
24/7 call answering
Every call answered instantly — nights, weekends, holidays, and overflow. No voicemail, no missed cases.
Real intake qualification
Not just message-taking. The AI asks matter-type-aware questions (immigration vs PI vs WC), triages urgency, and flags conflicts.
Bilingual English + Spanish
The same agent handles both languages with no hand-off — built by a former U.S. Air Force Spanish Linguist.
Books consultations + routes urgent calls
Books directly into the right attorney calendar and transfers urgent callers to a live person by your rules.
A fraction of a human service
Per-minute pricing from $0.07/min — far below the $3-6k/month of a staffed bilingual answering service.
Writes back to Clio + your CRM
Every call creates a matter/contact with transcript, matter type, and source attribution — no re-keying.
Frequently asked
A traditional answering service takes a message and forwards it. Our AI actually qualifies the intake — matter type, jurisdiction, urgency — books the consult, and writes it to Clio. It works like a trained legal receptionist, not a message service, at a fraction of the cost.
Yes. The same agent handles English and Spanish with no "press 2 for Spanish" tree and no hand-off. It was designed by William Vasquez, a former U.S. Air Force Spanish Linguist and practicing attorney.
Usage is per-minute, starting around $0.07/minute — dramatically cheaper than a staffed answering service or bilingual receptionist at $3-6k/month per seat. Most firms are live within 2-3 weeks.
The AI transfers to your team in real time based on your rules — by practice area, time of day, or language. You decide what routes to a human.
Yes — that is the point. It answers 24/7/365, including overflow when your front desk is busy, so no call ever goes to voicemail.
Related
Want this running in your firm?
Book a 30-minute demo. We’ll review your intake workflow and stand up a pilot — typically live within 2–3 weeks.