AI Receptionist · Med Spas & Salons
An AI receptionist for med spa and salon calls
An AI receptionist that answers every call while your providers and stylists are with clients. It books consultations, treatments and appointments on your calendar, answers questions about your services from the information you give it, and works 24/7 in English and Spanish. HIPAA-compliant, BAA available.
By William Vasquez, Esq., attorney (NC State Bar, 2011) and founder of Hodos360 · Updated
Quick answer
What is an AI receptionist for a med spa?
An AI receptionist for a med spa answers the phone when your front desk can’t: while providers are with clients, after closing and on weekends. HODOS360 books consultations and treatments on your calendar during the call, answers questions about your services, hours and policies from the information you give it, and passes anything clinical to your team. It works 24/7 in English and Spanish. HIPAA-compliant, BAA available.
Who builds and runs Hodos360?
Hodos360 is built by William Vasquez, a North Carolina attorney since 2011 and U.S. Air Force veteran who founded Vasquez Law Firm. The voice AI and intake automation on this site run in production at his firm, which has four offices in North Carolina and Florida and has handled more than 30,000 cases, in English and Spanish.
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
What med spas and salons use an AI receptionist?
Med spas where providers are with clients and the front desk is checking people in, hair and nail salons where stylists can’t pick up mid-service, and day spas that get booking calls after closing. Businesses that see new clients for a consultation before a first treatment use it to book that consultation, and those with Spanish-speaking clients use it so callers can book in English and Spanish.
- Med spas that book consultations and treatments by phone
- Hair, nail and beauty salons where stylists can’t answer mid-service
- Day spas that get booking calls after closing and on weekends
- Spas and salons serving Spanish-speaking clients
Why do med spas and salons miss booking calls?
Because the people who could answer are mid-treatment or mid-service, and calls keep coming after closing time. Only 56% of calls to businesses are answered by a person (Invoca, 2026), and 78% of consumers have taken their business elsewhere after failing to reach a company by phone (CallRail, 2025). A caller who wants to book and can’t get through may book with another spa or salon instead.
- Only 56% of calls to businesses are answered by a person (Source: Invoca, 2026)
- 78% of consumers have taken their business elsewhere after failing to reach a company by phone (Source: CallRail, 2025)
- Providers and stylists can’t answer the phone in the middle of a treatment or a service
- Booking calls keep coming after closing and on weekends
- Clients who would rather talk than book online reach voicemail
How does an AI receptionist book med spa and salon appointments?
It offers open times from your calendar and books during the call, following your rules for services, providers, durations and buffers. New clients can be booked into a consultation first if that is how you work, and returning clients can book, reschedule or cancel a treatment or service. Questions about your services and policies are answered from the information you give it, and anything clinical goes to your team.
Answers every call, even mid-service
While providers and stylists are with clients, after closing and on weekends: callers reach a natural-sounding receptionist in your business’s name, and any number of calls are answered at once.
Consultations and treatments booked on your calendar
It books, reschedules and cancels in Google Calendar, Outlook or Calendly during the call, following your rules for services, providers, durations and buffers.
Questions answered from your own information
Hours, location, the services you offer and your booking and cancellation policies are answered from the information you give it. It doesn’t give clinical advice: questions about whether a treatment suits someone go to your team.
HIPAA-compliant, BAA available
HODOS360 is HIPAA-compliant, and a Business Associate Agreement (BAA) is available. Before go-live, you approve what the agent asks callers and how messages reach your team.
Client details sent to your tools
Every call ends with a booking or a message for your team, and caller details can go to HubSpot, GoHighLevel, Google Workspace, Slack, Zapier or another of the 40+ platforms it connects to.
Clients served in English and Spanish
Clients can book, reschedule or ask about your services in English and Spanish, with no “press 2” menu. Built by a former U.S. Air Force Spanish Linguist.
Is an AI receptionist better than online booking for a med spa or salon?
They do different jobs, and they work well together. An online booking page is open around the clock, but only for clients who go online instead of calling. A human virtual receptionist service puts a person on each call, with hours that depend on the plan. An AI receptionist books callers during the call, 24/7, in English and Spanish, and answers several callers at once. The table compares all three.
| HODOS360 AI receptionist | Human virtual receptionist service | Online booking page | |
|---|---|---|---|
| Books during a phone call | Yes, on your calendar | Varies by service | No, the caller has to go online |
| Available 24/7 | Yes | Depends on the plan | Yes |
| Answers questions before booking | Yes, from the information you give it | Yes, from a script | No |
| Callers handled at once | Unlimited | One per receptionist | n/a |
| English + Spanish | Both, on the same call | Usually an add-on | Depends on the tool |
| A person on every call | No, arranges a call-back from your team when needed | Yes | No |
What do med spa and salon owners ask before choosing an AI receptionist?
Most ask whether it books into their calendar, whether it can answer questions about treatments, whether it is HIPAA-compliant, whether clients can book in Spanish and what it costs. The short answers: it books during the call, it answers only from the information you give it and passes clinical questions to your team, it is HIPAA-compliant with a BAA available, and it works in English and Spanish.
Can it book consultations and treatments?
Yes. It books consultations and treatments on your calendar during the call and reschedules or cancels them by your rules. If new clients see a provider for a consultation before a first treatment, the agent books the consultation first.
Can it answer questions about our treatments?
It answers from the information you give it, such as which services you offer, how long appointments take and your cancellation policy. It doesn’t give clinical advice or say whether a treatment is right for someone; for those questions it takes a message and arranges a call-back from your team.
Is it HIPAA compliant for a med spa?
Yes. HODOS360 is HIPAA-compliant, and a Business Associate Agreement (BAA) is available for your spa. The questions the agent may ask callers are agreed with you during setup.
What is a salon virtual receptionist?
A salon virtual receptionist answers a salon’s calls from outside the salon, so stylists can keep working. Some are remote people. HODOS360 is an AI receptionist: it books appointments on your calendar during the call, answers any number of calls at once and works 24/7, and it arranges a call-back from your team when a caller asks for a person.
Can it work alongside our front desk?
Yes. You choose when it answers: every call, only after hours, or only the calls your team doesn’t pick up. Many owners use AI alongside a person rather than instead of one, with the AI arranging a call-back from your team for the calls that need a person.
Do clients know they’re talking to AI?
That’s your choice. You decide how the agent introduces itself, including whether it says it’s an AI assistant. Either way it answers in your business’s name with a natural voice and arranges a call-back from your team when a caller asks for one.
How much does an AI receptionist for a med spa cost?
That depends on how the service bills and how many booking calls your spa or salon gets. Book a 30-minute demo, tell us when those calls come in, and we’ll walk you through the cost for your business.
How long does it take to go live?
It’s typically live within 2 weeks. We load your services, providers and booking rules together, connect your phone number and calendar, and run test booking calls in English and Spanish before clients reach it.
What other HODOS360 services work alongside an AI receptionist for med spas?
Four other pages run on the same voice AI: an AI receptionist for any small business, answering service appointment scheduling that books callers on the spot, a virtual receptionist for owners weighing AI against a person, and a bilingual receptionist for businesses with many Spanish-speaking clients. Choose by how your clients like to book.
Ready to have every call answered?
Book a 30-minute demo. We’ll map how your calls come in and stand up a pilot, typically live within 2 weeks.