Virtual Receptionist · Small Business
A virtual receptionist for small business that never misses a call.
The front-desk coverage of a full-time receptionist, without the salary, the sick days, or the lunch breaks. An AI voice agent answers, screens, books, and messages — 24/7, in English and Spanish — for a fraction of one hire.
Why we’re different
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
Who this is for
- Owner-operators who can’t answer the phone and do the work at the same time
- Small teams that can’t justify a full-time front-desk salary
- Shops, clinics, trades, and offices that live and die by inbound calls
- Businesses serving English- and Spanish-speaking customers
The problems we solve
- A full-time receptionist costs $35–50k/year plus benefits — and still goes home at 5pm
- When you’re on the job or with a client, the phone rings out to voicemail
- Calls come in after hours and on weekends, when no one is at the desk
- Hiring bilingual front-desk help is hard and expensive in most markets
- Every missed call is a customer who just dials the next name on the list
What you get
Answers every call, 24/7
Nights, weekends, holidays, and while you’re elbow-deep in the work — the AI receptionist picks up live so no caller hits voicemail.
Costs a fraction of a hire
Per-minute pricing from around $0.07/minute instead of a $35–50k/year salary plus benefits, PTO, and payroll tax. You pay for talk time, nothing else.
Books appointments for you
Callers get scheduled straight into your calendar with their details attached — so your day fills itself while you’re busy earning.
Bilingual English + Spanish
One agent greets and serves callers in whichever language they speak, detected automatically. Built by a former U.S. Air Force Spanish Linguist.
Screens and forwards on your terms
Set which calls transfer to your cell, which get a message texted to you, and which the agent handles start to finish. You stay in control.
Proven in a real business
The voice agent runs daily in our own company (Vasquez Law Firm) across 4 bilingual offices before it’s ever handed to yours.
Frequently asked
A virtual receptionist is an AI voice agent that handles your front desk over the phone — answering calls, greeting and screening callers, booking appointments, and taking messages — without an on-site employee. For a small business it delivers full-time coverage without a full-time salary.
Ours is priced per minute of talk time, starting around $0.07/minute, so a small business typically pays a small fraction of a $35–50k/year front-desk salary plus benefits. There’s no seat license and no cost when the phone isn’t ringing.
It depends on your volume, but for most small businesses it covers far more hours for far less money — 24/7 including nights and weekends, in two languages, with no sick days or turnover. Many owners use it alongside a person rather than instead of one.
Yes. The agent books callers directly into your calendar with their name, number, and reason for the visit attached, and can follow your rules for availability, buffers, and which services it’s allowed to book.
Yes. It detects whether a caller prefers English or Spanish and handles the whole call in that language — a real advantage in markets with strong bilingual demand. The routing was designed by a former U.S. Air Force Spanish Linguist.
Most small businesses are live in about 2–3 weeks. We design the greeting and call flow, connect your phone number and calendar, and tune the bilingual prompt with you before the first live call.
Related
Want this running in your firm?
Book a 30-minute demo. We’ll review your intake workflow and stand up a pilot — typically live within 2–3 weeks.